The One-Question Decision
"What phones do your technicians use?"
If all your plumbers use iPhones and you process 100+ jobs per month with compliance form requirements, ServiceM8 is purpose-built for you.
If your crew uses a mix of iOS and Android devices, or you have fewer than 100 monthly jobs, Jobber is the safer choice with fewer constraints.
Pricing Comparison
Jobber — Per-User Pricing
| Plan | Annual | Monthly | Users | Key Features |
|---|---|---|---|---|
| Core | $29/month | $49/month | 1 | Scheduling, quoting, invoicing, online booking |
| Connect Individual | $99/month | $139/month | 1 | Automated reminders, QuickBooks/Xero, job forms, GPS |
| Connect Team | $149/month | $199/month | 5 | Same as Connect Individual |
| Grow Individual | $149/month | $199/month | 1 | Two-way SMS, job costing, custom automations |
| Grow Team | $299/month | $399/month | 10 | Same as Grow Individual |
Additional users: $29/user/month on Connect and Grow Team plans.
ServiceM8 — Job-Volume Pricing
| Plan | Price | Jobs/Month | Users |
|---|---|---|---|
| Free | $0 | 30 | 1 |
| Starter | $29/month | 50 | Unlimited |
| Growing | $79/month | 150 | Unlimited |
| Premium | $149/month | 500 | Unlimited |
| Premium Plus | $349/month | 1,500+ | Unlimited |
Billing: Month-to-month only. No annual discounts.
Example: A 5-person crew doing 120 jobs monthly sits on Growing at $79/month — all five technicians included. Compare to Jobber Connect Team at $149/month for five users.
The volume catch: If you exceed your job cap, you're forced to upgrade immediately. A crew regularly doing 160 jobs moves from Growing ($79) to Premium ($149) — doubling the cost.
Head-to-Head Feature Comparison
| Feature | Jobber | ServiceM8 |
|---|---|---|
| iOS support | ✅ Full | ✅ Full |
| Android support | ✅ Full | ⚠️ Field tasks only (Sept 2024) |
| GPS and dispatch | ✅ (Connect+) | ✅ All paid plans |
| Job costing | ✅ (Grow+) | ✅ (Premium+) |
| Compliance forms | ✗ | ✅ Pre-made certificates (Starter+) |
| Custom electronic forms | ✗ | ✅ (Growing+) |
| Asset/equipment tracking | ✗ | ✅ (Growing+) |
| QuickBooks sync | ✅ (Connect+) | — |
| Xero sync | ✅ (Connect+) | ✅ |
| Client hub/portal | ✅ | ✗ |
| Automated reminders | ✅ (Connect+) | ✅ |
| Two-way SMS | ✅ (Grow+) | — |
| Monthly billing | ✅ | ✅ Only |
| Annual billing discount | ✅ | ✗ |
| Free trial | ✅ 14 days | ✅ Free plan |
What Jobber Does Better
Cross-platform parity. Android and iOS work identically in Jobber — scheduling, invoicing, dispatch, and job management. ServiceM8's Android support launched in September 2024 but is still limited to field tasks — management and admin functions require iOS.
Client experience. Jobber's Client Hub gives homeowners a self-serve portal to approve quotes, view job status, pay invoices, and request new services. ServiceM8 has no equivalent.
Predictable costs. Per-user pricing scales cleanly. A 5-person team paying $149/month won't suddenly face a price jump because of job volume.
What ServiceM8 Does Better
Compliance forms. Pre-made compliance certificates — gas safety certificates, backflow testing records, service reports — are available from the Starter tier. These are standard for plumbing compliance and Jobber has no equivalent.
Job documentation. Every ServiceM8 job card centralises photos, notes, emails, texts, forms, and payments in one timestamped record. Useful in warranty disputes and liability situations.
Cost at high volume. A 5-person crew doing 120 jobs monthly pays $79/month on ServiceM8 vs. $149/month on Jobber Connect Team. The volume pricing model heavily advantages high-frequency small operations.
Asset management. ServiceM8's Growing plan tracks individual equipment by customer address — serial numbers, installation dates, full service history — in a way Jobber doesn't match.
The Final Recommendation
Choose Jobber if:
- Your crew uses Android and iOS phones (equal functionality on both)
- You want a client portal for online approvals and payments
- Your job volume is under 150/month
- You value predictable per-user pricing over variable job costs
Choose ServiceM8 if:
- All your plumbers use iPhones (no Android admin limitations)
- You need compliance certificate forms in the field
- You process 100–500 jobs monthly and want unlimited users at flat volume pricing
- You're based in Australia, New Zealand, or the UK where ServiceM8 has strong market presence
Pricing verified March 2026. This article contains affiliate links — see our affiliate disclosure.